Tesla will open its first self-owned body repair shops later this year, the company announced last week in its Q1 2017 profits letter. As Elon Musk’s vehicle company heads toward production of the Model 3, Tesla’s “mainstream” electrical car, it’s taking steps to make sure that the client service and repair procedure can meet the needs of future customers.
These Tesla-owned shops will considerably “improve the customer experience with out-of-warranty body repairs,” the automaker stated. A lot of Model S and Model X owners have not needed to stress over a lapsed guarantee yet. Tesla likewise prepares to “expand the existing network of third-party, Tesla-certified body shops.”
Along with the including onto its total number of physical service locations, Tesla is also putting more resources behind its mobile repair procedure, which sees trucks visit car owners to administer repairs without needing customers to make the trip to a service center. Tesla will include over 100 mobile repair trucks in Q2 alone. This plan, as per the company, “is distinct given the direct relationship we have with our consumers and due to the fact that our vehicles are developed so that many repairs can be done without raising the car on a vehicle lift.”