Toyota’s Lexus brand of luxury vehicles was the most dependable brand for the eighth consecutive year, while Fiat Chrysler’s Fiat brand fell to the bottom in an annual auto industry reliability survey released Wednesday.
Industry consultant J.D. Power’s carefully observed study measures the number of concerned experienced per 100 vehicles during the past 12 months by original owners of 2016 model-year vehicles, with a lower score showing higher quality and dependability.
Lexus had a score of 106 problems per hundred, the 2019 U.S. vehicle dependability study revealed. Porsche and Toyota ranked second, with a score of 108 each.
Overall, the study revealed a 4 percent improvement in vehicle dependability from last year.
“Vehicles are more reliable than ever, but automakers are fighting with problems such as voice recognition, transmission shifts and battery failures,” stated Dave Sargent, vice president of global automotive at J.D. Power.
Chrysler, which was at the bottom of the survey that concerned 31 brands in last year, enhanced its ranking in 2019 to 16, but Fiat slipped by two ranks to the last position.
General Motors topped in five of the 20 categories, where as Toyota Motor got the top rank in four.
The study is based on reception from 32,952 original owners of 2016 model-year cars after three years of ownership.
